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FAQ

FAQ

We make touring easy, with online tour scheduler, offering in-person, virtual and self-guided tours. Please be prepared to show Government Issued Photo ID to tour our community.

To uphold fair policies, we use the same rental criteria for all applicants which includes a credit check, residential verification, and employment verification. combined income for the apartment must also reach at least 2.5X total rent.

Yes, we offer beautifully decorated fully furnished apartments for both short and long term rentals. Check out our furnished rental options and reserve your stay today!

You can submit your application anytime online or stop by during regular office hours to submit your application in person. We strive to process all applications in a timely manner and to be as efficient as possible, please submit all required documents at the time of your application. At the time you submit your application, a processing fee and document fee of $40 per applicant and a lease initiation fee of $200 will be due. If it has been longer than 7 days, please call the front office at 385-220-0514* and we would be happy to check on the status of your application.

We are excited for you to call The Arza home! Move-in expenses include your 1st months rent and security deposit. Any other service you have added on will also be due at that time.

Your rent payment includes your monthly rent plus any additional bundle services you signed up for at the time of your lease. We do not include utility services such as water, sewer, trash or electricity in your rental rate. To pay your rent, simply create a login to your resident service portal and you will be able to pay by electronic check, credit, or debit card. Never stress about making a payment by setting up automatic payments through our resident portal or pay your rent on your own schedule by taking advantage of our flexible payment options at GetFlex.com.

Build your credit by paying your monthly rent on time! Boost your credit for only $8.95 for a single person or you can bundle and save with two or more members for $14.95 a month. Learn more at RentPlus.Com.

Our residents are our #1 priority. We strive to respond to all service requests within 3 hours to ensure your home is maintained to your satisfaction**. Non-emergency service requests are handled during regular business hours. You can request maintenance service from the convenience of your own home via our resident portal! You can also call 385-336-4946 to request help from our maintenance team. You may choose to be present and give us a preferred time to come by or you may give us permission to enter in your absence. *Tip you can download our resident portal app for more convenience. Look up RentCafe Resident on your preferred app store to have easy access to your resident portal.

We are proud to call The Arza pet friendly! Our one-time pet fee is $400, and our monthly pet rent is $50. We are also located just 5 minutes away from the American Fork Dog Park that has a space for your pets to go play!  

Yes, parking is available onsite for our visitors and residents. Visitors can park by the leasing office. Carports are available for $30 a month or a private garage for $100-$150 a month.

The Arza is proud to offer a smoke-free environment, including all amenities plus indoor and outdoor spaces.

Students living at The Arza attend Odyssey Charter School, Greenwood Elementary, Liahona Preparatory Academy, American Fork Junior High, Pleasant Grove Junior High, American Fork High School, and Summit High School. For more information about schools in our neighborhood visit Alpine School District learn more. We are also conveniently located near Salt Lake Community College, Utah Valley University, BYU Provo, and Mountainland Technical College

Yes, we offer in home washer and dryers in every apartment.

Yes, we partner with WSI to provide valet recycling and trash service on site. Learn more about what you can recycle at the property

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